What we love to do

At TSM, we’re more than implementation partners—we’re your trusted allies in procurement transformation. From system health checks and bespoke configurations to advisory and change management, we help bring the art of the possible to life. With seamless processes and innovative solutions, we ensure your procurement journey is as smooth as it is successful.

Procurement Digital Transformation

At TSM, we’re leading the charge in transforming procurement processes with digital tools and strategies designed for the modern business landscape. We focus on seamlessly integrating digital solutions that drive efficiency, enhance decision-making, and deliver measurable results. By leveraging our extensive expertise, we help businesses make the most of technology to revolutionise their procurement functions, ensuring they stay competitive in an increasingly digital world.

Our approach to procurement digital transformation goes beyond just the technology. We tailor our partner’s solutions to meet the unique needs of each client, ensuring that the digital tools we implement align with their strategic objectives. The result is a future-proof procurement system that’s smarter, faster, and more agile, ready to deliver on today’s demands and tomorrow’s challenges.

Requirement Workshop

The journey to procurement excellence begins with a deep understanding of your specific needs. Our requirement workshop offers a collaborative space where we work closely with your team to identify challenges, map out goals, and define the ideal solution. This hands-on approach ensures that we fully comprehend your business requirements, so we can tailor a strategy that’s aligned with your procurement vision.

By involving key stakeholders in the process, we gain valuable insights that help guide the development of a truly effective procurement solution. Our workshop isn’t just about gathering information—it’s about shaping a clear path forward to improve processes, enhance efficiency, and drive long-term success.

Existing Procurement System Health Check

An existing procurement system may look functional on the surface, but without a thorough evaluation, you might be missing opportunities for improvement. Our system health check digs deep into your current procurement processes and technology, identifying inefficiencies, performance gaps, and areas for optimisation. We take a detailed, data-driven approach to assess how well your spend management system supports your objectives and where improvements can be made.

Following the health check, we provide actionable insights and recommendations to elevate your system’s performance, ensuring it can keep pace with evolving business needs. By optimising your existing infrastructure, we help you unlock greater value and improve operational efficiency, setting a strong foundation for future procurement success.

Continuous Process of Improvements

In procurement, there’s always room to grow. That’s why we believe in the power of continuous improvement. At TSM, we don’t just implement solutions and walk away—we’re committed to working alongside you, driving ongoing enhancements to ensure your procurement processes remain optimised and efficient over time.

Our continuous process of improvements means that your procurement strategy evolves with your business. We proactively suggest adjustments, and implement changes to keep pace with emerging trends, evolving technologies, and shifting business goals. This long-term partnership approach ensures that your procurement functions are always running at their bes

Design Consultancy

Design consultancy is at the heart of crafting tailored solutions that meet your specific procurement needs. Whether you’re enhancing an existing spend management system or starting from scratch, we bring a strategic, design-driven approach to creating a system that works for you. Our experts ensure that your technology is not only fit for purpose but intuitive and easy to navigate, enhancing user experience and adoption across your organisation.

We work closely with your team to understand the bigger picture and design a solution that’s both scalable and aligned with your broader business strategy. This means that we don’t just focus on the immediate task at hand; we build a framework for your future procurement success.

Software Configuration

Our software configuration service is designed to ensure that your technology is set up to deliver maximum value. We tailor procurement software solutions to fit the specific needs of your business, configuring everything from functionality to user access and reporting capabilities. By carefully customising, we ensure it integrates smoothly with your existing systems, empowering your team to work more efficiently and with greater insight.

With TSM’s configuration expertise, you can be confident that your software will be fully optimised for your processes, enabling you to harness the full potential of your procurement platform from day one.

Integration Development

In today’s interconnected world, it’s not enough for your procurement platform to function in isolation. Our integration development service ensures that your procurement system seamlessly integrates with other critical systems within your business, such as ERP and finance, and supply chain management and key third-party data providers. This holistic approach ensures that all your systems work in harmony, reducing silos and improving data accuracy.

By taking the time to understand your entire ecosystem, we develop tailored integration solutions that ensure your procurement system is fully connected and operational. Whether integrating with third-party data, internal platforms, or other business units, we make sure everything functions as one cohesive unit, improving efficiency and decision-making across the board.

Platform Deployment

Platform deployment is where the rubber meets the road. Once your spend management system is configured and ready, we ensure smooth deployment, so it’s up and running efficiently from day one. Our deployment process is thorough, ensuring that all elements of your new system are in place, tested, and working seamlessly. We take care of both the application and the technical aspects, ensuring that your team can quickly adopt and begin using the new platform with minimal disruption.

Our team is with you every step of the way, making sure that the deployment process goes as smoothly as possible and that the transition to your new procurement system is hassle-free.

System Hypercare

After platform deployment, we continue to provide full support through our system hypercare service. This phase is all about ensuring the system is running optimally in the real world. We provide hands-on support during the critical early stages, addressing any issues that arise and ensuring a smooth transition to regular operation.

Our hypercare team works closely with your team to offer troubleshooting, monitoring, and any additional configuration or adjustments that may be needed. We ensure that your system is fully functional, so you can focus on achieving your procurement goals with confidence.