“It is so much more difficult to use our company system to order goods than it is to shop for personal items when online at home.”
When you start to hear these statements from your employees, you know you have a problem with your existing ordering system. True, it may do the job of capturing a commitment, of ensuring a purchase order is properly authorised and getting an order sent out to the supplier, but when the workforce can’t find what they are looking for, it diminishes the potential for realised savings and exposes your organisation to all the risks associated with maverick buying.
We have had countless conversations with employees who should be users of an existing purchasing system, most often within an ERP platform, but who don’t use it because it is seen as being too difficult to find what they want.
This is not the only problem managers of rudimentary PO systems have to come to terms with. They are also faced with the rather daunting challenge of ensuring the records of all suppliers, including latest prices and select items, are all current and up-to-date. When you consider that some suppliers can provide 1,000’s of items, this is no mean task.
In our experience, if you want the buying culture of your organisation to change, if you want people to change their behaviour, you have to provide them with the environment to change.
By deploying a Content Management solution in support of P2P we treat people to the same buying experience at work as they have become accustomed to when buying online at home. We make the right way to buy, the easiest way to buy.
The complexity of providing this experience to P2P users resides behind the scenes. Therefore, if you want to manage the nuances of differing supplier relationships, the simple ‘one-size-fits-all’ approach of rudimentary P2P systems simply won’t cut it. Fortunately, modern Content Management solutions from Touchstone can help, features include:
After last year’s fantastic event at the Barbican Centre, we’re excited to invite you to another inspiring day full of valuable sessions, networking opportunities, and insights from the very best in the procurement industry. This year, we’re bringing TSM Customer Day to the heart of our community – the Novotel London Tower Bridge.
As businesses navigate an increasingly complex landscape, the need for agile, adaptable technology platforms has never been more critical. Organisations require solutions that not only meet their current needs but can also evolve alongside their business. This is where Ivalua, a leading provider of Source-to-Pay (S2P) solutions, comes into play. At TSM, we are proud […]
London, 1, July, 2024— TSM (Touchstone Spend Management) is thrilled to announce that we have been shortlisted for the prestigious 2024 CIPS Awards. This recognition highlights our transformative project with ISG, which aimed to revolutionise supplier management through a robust Source-to-Pay (S2P) solution. The project, in partnership with ISG, focused on automating onboarding processes, integrating […]
Step into the heart of London’s procurement and supply chain scene with our exclusive networking events, proudly sponsored by TSM. We’re shaking up the usual business gathering vibe to bring you something fresh – think less formal, more friendly chat over a morning brew. TSM is putting the spotlight on industry camaraderie by offering a […]
We are excited to announce a new collaboration between Forestreet and TSM, a consultancy specialising in the implementation of procurement systems. Research shows that 40% of sourcing professionals spend an average of three months completing a single supplier search, yet they can only review a few dozen suppliers from thousands. TSM recognises this industry-wide challenge, […]
London, 10 March 2024 – TSM (Touchstone Spend Management) proudly announces its double shortlisting for the esteemed World Procurement Awards 2024, hosted by Procurement Leaders. The awards recognise exemplary initiatives, leaders, and businesses shaping the future of procurement. Out of a pool of 145 distinguished organisations and individuals spanning 14 categories, TSM has been acknowledged […]
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